Everyone working for the NHS has a legal duty to keep all information about you confidential.
When an intimate or personal examination is appropriate, you should be kept fully informed and offered a chaperone. You can request a chaperone for any consultation or examination. For further details, please request a copy of our chaperone policy.
Wheelchair access to the surgery is made via the main entrance. There is a lift to gain access to the upper level and a hearing loop is installed.
The practice is required by contract to allocate all patients a named accountable GP.
Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.
If you wish to be told the name of your Accountable GP, please ask.
Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.
Aggressive or abusive patients will be removed from the practice list.
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used. You can choose whether your confidential patient information is used for research and planning. Find out more
To ensure the practice holds the correct information about you, it is very important that you inform us of any changes e.g. name, marital status, address or telephone number.