Repeat Prescription

Prescriptions

Requesting

• You can request repeat prescriptions online or in person
• We will not accept telephone requests due to the risk of transcription error.
• Please allow 5 working days for a clinician to review your request.

Hospital prescription requests

As agreed via our Local Medical Committees agreement with secondary care, all urgent prescription requests need to be provided by the hospital.

The time taken to provide a prescription can vary depending on the urgency:

• If you have urgent prescriptions advised by the hospital, but have not received them, then you need to recontact the hospital team to provide this.
• We have 2 weeks to provide a non-urgent prescription to you.

Direct to Pharmacy

Prescriptions are sent directly to a pharmacy of your choice.

Let us know which pharmacy you wish to nominate. This stays on your records but can be changed upon request.

Find a pharmacy near you

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies also have a private consultation meaning you can discuss issues with pharmacy staff in privacy.

Online Requesting

Email Us

You can email prescription requests to us at soccg.prescriptions.tofs@nhs.net.

Please include your full name, date of birth, the medication name and dose you need.

(ceasing 31st August 2024)

Via the NHS App

The NHS App. Simple and secure access to a range of healthcare services. For more information about the app and to download please visit: www.nhs.uk/nhs-app

Via SystmOne Online or the Airmid App

Sign in to SystmOnline

Recycling Medicine Packets

You can recycle your medicine packets in many Superdrug pharmacies, including our local Woolston Branch. More details about recycling can be found here.

In Person

Requesting online or by email ensures a smoother service, but we will accept written requests submitted in person at the surgery

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z

Prescription charges

Find out more about prescription charges on nhs.uk.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.