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Comment & Complaint

We are very happy to receive constructive comments and suggestions for improving our service to patients. Similarly, if you have a complaint we will deal with it in a constructive way.

Please write or speak to our practice manager, Jill Dampier.

If you remain dissatisfied with the outcome offered by a practice resolution, you have the right to approach NHS England by the following means:

  • Telephone 0300 311 2233 on weekdays between 8.00am and 6.00pm.
  • Email (Write "For the attention of the Complaints Manager" in the subject line.)
  • Write to:
    The Complaints Manager
    NHS England
    PO Box 16738
    B97 9PT
68a Portsmouth Road, Woolston, Southampton, SO19 9AN
  • Telephone 023 8044 8558
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